Frequently Asked Questions
A: Simply use the buy it now button in relation to the item. Or, using the 'contact us' form above, email your request and an invoice will be sent.
A: Please use the 'contact us' form above. Stating the item you require, preferred fabric and a brief description. Upon receipt, I will confirm your order and total cost via return email. At this point, delivery address and payment is also requested. All orders are usually complete and ready to send within five working days.
Q: What forms of payment do you accept?
A: At present I accept Visa, Mastercard, American Express, Solo, Switch/Maestro, Visa Electron via Paypal. Cheque and postal orders are also welcome. Please email for payment address.
Please be assured paypal is a safe and secure way of sending funds. Your confidential information is automatically encrypted when sending payment.
A: All postage costs cover the buying of stamps, tissue paper and grey outer mailing bag. I pay particular attention in the packaging process to ensure your item reaches you safely. I always obtain proof of posting, if you require insurance please let me know.
A: For all buy it now items, your purchase will be sent within two working days. For custom orders, please allow between 5 to 7 days. This will be confirmed when placing your order.
A: I am sure your are going to love your purchase. If for some reason you do not, I offer a no quibble guarantee. Either refund or exchange. Please return within seven days, unused and with original packaging. Please note buyer is responsible for return postage costs.
Customer care is of utmost important. If you have any questions, please email and I will do all that I can to help. Many thanks.